Collaboration, Design and Development
The one aspect that most notably influenced our collaboration with Silent Circle was, of course, security. Working with leaders in this field expanded our understanding of the field. Because this company lives and breathes security, they’re focused on it in their own daily communication. Although we spent periods of time during the project together, most of the time we worked remotely. Talking on Skype or Google Hangouts was out of the question. Using Silent Circle's own systems during the course of the project made the issue and complexities of security even more real to us.
An iterative development in all phases of the project ensured transparency of our processes. Despite working in different countries (UK, Germany, and Spain) there was constant communication, with remote pairing on problems happening frequently. Daily updates and quick feedback about what we delivered helped making sure we were always on track.
Design & User Experience
The visual design came from the brilliant people at , who designed the product's packaging as well as components of the UI. They established a visual language as a foundation that we were then able to build and elaborate on.
With visual design well taken care of, we could fully concentrate on the question of how the setup wizard was going to work.
The most elaborate UX problem was setting up the account in the simplest manner possible while preserving the feeling of a professional experience. Another design task went hand-in-hand: the setup process needed to derive from Android principles, but with its own unique UI. So we had to transform the iconography from iOS to Android, not only for the Blackphone-specific apps, but also for third-party apps. While this was certainly a challenge, it was well worth it, since we were able to create a simple yet professional and, above all, consistent UI environment for the user.